Privacy Policy
AvengerBot ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it. By using our Service, you agree to the practices described here.
1. Data We Collect
| Data Type | Details | Purpose |
|---|---|---|
| Contact details | Name, email, messaging handles (Telegram/WhatsApp) | Order fulfilment, support |
| Order data | Kingdom ID, alliance name, account count, duration | License activation |
| Payment reference | Transaction ID only — no card or PayPal credentials | Order verification |
| Usage data | Anonymised software activity logs | Service improvement |
2. How We Use Your Data
- To fulfil your software license order and deliver credentials.
- To provide customer support and respond to enquiries.
- To send important service notifications and updates.
- To detect and prevent fraudulent or abusive activity.
- To comply with legal obligations.
We do not use your data for advertising, profiling, or sell it to third parties.
3. Legal Basis for Processing
We process your data on the following legal bases: (a) contract performance — to fulfil your purchase; (b) legitimate interests — to maintain service security and quality; (c) legal obligation — where required by applicable law.
4. Data Sharing
Your personal data is shared only in the following limited circumstances:
- Payment processors (e.g. PayPal) — to complete your transaction.
- Hosting providers — our cloud infrastructure processes data on our behalf under strict data processing agreements.
- Legal authorities — if required by law or valid legal process.
5. Cookies
We use essential cookies to remember your consent preferences. No tracking or advertising cookies are used. You can decline non-essential cookies at any time via the cookie banner.
6. Data Retention
Order records and associated personal data are retained for 24 months after your last transaction, then securely deleted. Support messages are retained for 12 months. You may request earlier deletion at any time.
7. Your Rights
- Access — request a copy of the data we hold about you.
- Correction — ask us to correct inaccurate data.
- Deletion — request erasure of your personal data.
- Portability — receive your data in a machine-readable format.
- Objection — object to processing based on legitimate interests.
To exercise any of these rights, contact us via Telegram or WhatsApp. We will respond within 30 days.
8. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Service is not directed at anyone under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us for immediate deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active users of material changes. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact
For any privacy-related questions or requests, contact us via Telegram or WhatsApp as listed on our Contact page.